Saturday, August 18, 2012

Yeah, but you're still a rude SOB

Six months ago I offered my first installment on cell-phones, the Semiannual Cell-Phone Bitch Session. In it, I talked a little about my own personal history with regard to cell-phones, my family's usage of the same, and the apparent necessity of cell-phones in the modern world, before getting to the actual bitch session. This time, I'm going to jump right in with a call to arms:

IF YOU ARE IN LINE AT A STORE AND THE PERSON IN FRONT OF YOU IS YAPPING ON A CELL-PHONE WHILE TRYING TO ORDER SOMETHING, SMACK THEM IN THE BACK OF THEIR FAT HEAD.

I can't make it any simpler than that. Ever been in line at a Starbucks or the like talking to someone on your cell-phone? When it was your turn to order, what did you do? Be honest. Did you tell the person on the other end of the line that you would call them back? Did you just end the call with a simple "goodbye" or "talk to you later"? Did you tell them to hold for a minute, while you made your order? Did you actually place them on hold (that can actually still be done with a cell-phone, by the way)? OR...did you continue on with the conversation and try to place your order at the same time? Well?

If you opted for the last, I have news for you: your actions qualify as rude behavior, as ill-mannered behavior, as obnoxious behavior. Don't take my word for it, ask someone that works such a job, behind the counter at a Starbucks or any other retail/fast-food kind of store. I guarantee they'll agree with me. But in the moment, they'll say "no problem" or simply ignore the rudeness. They can't say anything, particularly if they work for a large company. Why? Because they know that they'll get dressed down--or even fired--for being rude to a customer, by their supervisor, manager, district supervisor, or what not. The customer--after all--is always right, even when the customer is an obnoxious jerk.

I've talked about this with various people across the years, now. It's something of a pet peeve for me. One of the most common attempts to justify such rude behavior is something along the lines of "times have changed and people have grown up with cell-phones; they don't see the problem." That would--if true--possibly excuse the behavior of younger folks, though I'd say it was just something they needed to learn, but I don't think it is true. My own personal observations on the matter suggest otherwise, for it is not young people that I see behaving this way. It's people from my generation--I'm forty-six--or thereabouts, people who did not grow up with cell-phones, who should know better. And in that regard, they're setting terrible examples for the children and other young people when they show a complaint lack of manners when it comes to cell-phone usage.

I have nothing against cell-phones, I really don't. They're supremely useful. But the world isn't going to end if you have to put someone on hold or cut a conversation short for a few moments.

Cheers, all.

1 comment:

  1. I agree with you 100 percent! I can't stand it when people talk on cell phones in line at the bank or the grocery store or anywhere in line! Remember the good old days when you had to wait until you got home to make or receive a call?

    There are times I want to snatch the thing away from them and chuck it in a nearby trash bin. Rude, rude, rude!

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